Infrastructure & Operations Management
Adapt to new business demands, make faster decisions and fix problems before they impact your business with infrastructure management products that optimize your IT infrastructure. Use centralized information to gain the insight you need to act quickly and effectively. Our infrastructure management products enable you to reduce costs, eliminate errors and improve operations by automating and streamlining your IT infrastructure.
Overview and Products
Network & Voice Management
Learn more about CA's Network Management products and other IT management solutions available from CA.
Benefits
Proactively ensure service
Identify service degradations and take action before end users or customers are impacted.
Detect problems quickly
Resolve what is really causing problems through event correlation, root cause analysis, and real-time historical reporting.
Use predictive capacity planning
Use intelligent algorithms to identify when and where to make network changes to keep service within expected thresholds.
Documents
Podcasts
- Ensuring Successful Voice Over IP Deployment (6.4 MB MP3)
- Four Steps to True End-to-End Service for MPLS IP VPNs (6.8 MB MP3)
- Transform System Management Within Your Infrastructure (7.0 MB MP3)
- West Corporation Align's IT Resources and Manages Growth (4.1 MB MP3)
Service Offerings
- CA eHealth Solution Implementation (112 KB PDF)
- CA eHealth® Network Performance Manager Rapid Implementation (52 KB PDF)
- CA SPECTRUM® Network Fault Manager Rapid Implementation (51 KB PDF)
- CA SPECTRUM® Solution Implementation (127 KB PDF)
Services Briefs
- CA Network & Voice Management Services Brief (141 KB PDF)
- CA Services Overview Brief (325 KB PDF)
Solution Briefs
- CA Network & Voice Management Solution Brief (1.4 MB PDF)
Success Stories
- CIBER significantly improves customer service levels and reduces costs with CA software
- Continental Improves Voice Messaging with CA’s eHealth® for Voice
- Fashion retailer s.Oliver boosts productivity with streamlined IT management services and ITIL best practices
- Fortis Turkey safeguards millions of financial transactions with improved network management.
- Fujitsu Siemens Computers helps its customers to reduce costs and boost efficiency with greater automation
- GCI improves network availability to provide an enhanced customer experience
- How can you ensure your customers get the very best service?
- How can you keep your company ahead of the competition?
- KLIKON boosts competitive advantage and customer service offerings with advanced network management.
- Leapfrog Services provides faster, smarter and cheaper customer support with integrated IT management
- Network management solution enables Siemens Enterprise Communications to increase customer offerings and revenue
- Suntel improves services levels to 450,000 customers with centralized network management.
- The Royal Netherlands Army’s Operational Readiness Relies on The Power of CA
- University safeguards wired and wireless access for students with improved network management
- US Airways’ merger takes off with simplified and scalable IT.
- West Corporation Improves Cost Control and Competitive Advantage with Optimized IT
Technology Briefs
- Fortis Turkey increases quality of customer services with improved network management (132 KB PDF)
- Interpreting Events With Intelligence to Find Root Cause Technical Brief (501 KB PDF)
- Klikon Technical Brief (112 KB PDF)
- Leapfrog Services reduces IT management complexity with automated and integrated processes (177 KB PDF)
- West Corporation boosts business agility and saves $18.8 million with integrated Enterprise IT Management (146 KB PDF)
Technology Partnerships
White Papers
- Best Practices for Planning, Deploying and Managing Enterprise VoIP
- InComparison Network and Voice Management Software
- Infrastructure Performance Management Empowers You and Your Company
- Network and Voice Management for Evolving Business Environments
- Network and Voice Management Software from CA
- Network Change and Configuration Management: Optimize Reliability, Minimize Risk and Reduce Costs
- The Changing Face of Network Management
- The Key to IT Business Alignment Is In Operations
Products
Learn more about how CA products can help you maximize the availability of converged data networks and legacy voice systems.
Contact Us
- +1 800 225-5224
- Let us call you
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